To check the claim status on any type of claim, you must enter both a claim number and a contract number. For tire claims only, you may check the status with the claim number and the contract number or by entering the authorization number. If you do not have one of these numbers or if you are having difficulty with checking the claim status, please call 800-346-6469 from 8:00 a.m. through 5:00 p.m. Central time for assistance. Thank you.